still trying to access www.tribalwars.net - can any other Orange users try if you can access it - I bet you can
>>>>>>>>>>>>>>
Hello John,
Thank you for your email.
We understand your concern.
Please confirm whether you are able to connect to the Internet and view
other websites including Orange home page.
Please confirm which Internet browser you are using(Internet Explorer or
Firefox) for accessing your websites.
We suggest you to follow the troubleshooting steps below in case you are
unable to access the websites.
Reset Internet Explorer, please follow the link below:
Run a ping test to see if you need to re-install TCP/IP
Please follow the steps below to perform a ping test
1) click Start, choose Run , type command , click ok.
2) A window will pop up .
3) type ping 127.0.0.1 .
The results should be Sent = 4 Received = 4
This is because a ping test is successful and the four data packets
are sent to a server which then sends them back to the originating
computer.
4) type ping and the website address like ping such as
http://www.capitalone.co.uk
and if the results are Sent = 4 Received = then there is no issue with
the server.
If the results are other than Sent = 4 and Received = 4 then we request
you to follow the link given below and reset your TCP/IP
You can also try a different PC and check if you are access the website.
If you have any further queries then please do not hesitate to get in
contact with us again.
Kind Regards,
Kevin
Broadband Support
REF:WOOBB
Technical support - Broadband Starter and Home Starter (including new
wireless router) 090 5050 5151.
Lines are open 24 hours a day,7 days a week. Calls are charged at 50p
per minute from BT land lines; calls from mobiles and some other
networks may cost more.
Technical support - second line and Livebox 0844 873 8586.
Lines are open 8am-11pm,7 days a week. Calls are charged at 5p per
minute from a BT landline.
Technical support - Mac OSX users 090 5050 0300.
Lines are open 24 hours a day,7 days a week. Calls are charged at 50p
per minute from BT land lines; calls from mobiles and some other
networks may cost more.
Technical support - all other packages 0844 873 8586.
Lines are open 24 hours a day,7 days a week. Calls are charged at 5p per
minute from a BT landline.
Orange Home UK plc is a subsidiary of France Telecom SA. Our registered
office is at: Verulam Point, Station Way, St. Albans, Herts, AL1 5HE,
and we are registered in England and Wales, as Company No. 3014367
still trying to access www.tribalwars.net - can any other Orange users try if you can access it - I bet you can
>>>>>>>>>>>>>>
Hello John,
Thank you for your email.
We understand your concern.
Please confirm whether you are able to connect to the Internet and view
other websites including Orange home page.
Please confirm which Internet browser you are using(Internet Explorer or
Firefox) for accessing your websites.
We suggest you to follow the troubleshooting steps below in case you are
unable to access the websites.
Reset Internet Explorer, please follow the link below:
Run a ping test to see if you need to re-install TCP/IP
Please follow the steps below to perform a ping test
1) click Start, choose Run , type command , click ok.
2) A window will pop up .
3) type ping 127.0.0.1 .
The results should be Sent = 4 Received = 4
This is because a ping test is successful and the four data packets
are sent to a server which then sends them back to the originating
computer.
4) type ping and the website address like ping such as
http://www.capitalone.co.uk
and if the results are Sent = 4 Received = then there is no issue with
the server.
If the results are other than Sent = 4 and Received = 4 then we request
you to follow the link given below and reset your TCP/IP
You can also try a different PC and check if you are access the website.
If you have any further queries then please do not hesitate to get in
contact with us again.
Kind Regards,
Kevin
Broadband Support
REF:WOOBB
Technical support - Broadband Starter and Home Starter (including new
wireless router) 090 5050 5151.
Lines are open 24 hours a day,7 days a week. Calls are charged at 50p
per minute from <a href="http://btbb.at/theside?CTY=3&CID=559">BT</a> land lines; calls from mobiles and some other
networks may cost more.
Technical support - second line and Livebox 0844 873 8586.
Lines are open 8am-11pm,7 days a week. Calls are charged at 5p per
minute from a <a href="http://btbb.at/theside?CTY=3&CID=559">BT</a> landline.
Technical support - Mac OSX users 090 5050 0300.
Lines are open 24 hours a day,7 days a week. Calls are charged at 50p
per minute from <a href="http://btbb.at/theside?CTY=3&CID=559">BT</a> land lines; calls from mobiles and some other
networks may cost more.
Technical support - all other packages 0844 873 8586.
Lines are open 24 hours a day,7 days a week. Calls are charged at 5p per
minute from a <a href="http://btbb.at/theside?CTY=3&CID=559">BT</a> landline.
Orange Home UK plc is a subsidiary of France Telecom SA. Our registered
office is at: Verulam Point, Station Way, St. Albans, Herts, AL1 5HE,
and we are registered in England and Wales, as Company No. 3014367
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