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< Orange Account Problems ~ change of address

nassime1

Posted: Mon Oct 20, 2008 10:43 am

Joined: 28 Feb 2008 Posts: 2

Hi everyone,

I have Orange broadband and I have moved to a new address. After a month they have not yet moved my internet to the new address. Is it true i am entitled to cancel the contract with the incurring fees.

Thank you

OrangeProblems

Posted: Mon Oct 20, 2008 10:43 am

Full information on how to change your broadband provider here. OrangeProblems.co.uk

NewApollo

Posted: Mon Oct 20, 2008 11:18 am

Joined: 11 Sep 2007 Posts: 179

Did you advise Orange that you have moved address, and did you request a house move?

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nassime1

Posted: Mon Oct 20, 2008 11:57 am

Joined: 28 Feb 2008 Posts: 2

NewApollo wrote:

Did you advise Orange that you have moved address, and did you request a house move?

yes i did let them know about the change of address. they once sent an engineer to a wrong address. I am just fed up with their inadequacy.

thanks

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