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< Problems with your 2Mb connection ~ Reduce in speed overnight.

Harold

Posted: Sat Mar 29, 2008 10:05 am

Joined: 09 Jan 2008 Posts: 11

I used to have around 3.9mb
but now it doesn't go over 400kbits

These are my settings.

ADSL firmware version : A2pBT009c1.d17d
Connection mode : G.DMT
Type : Interleave
Noise margin (dB) : 6.8
Attenuation (dB) : 22.0
Attainable download rate (kbps) : 5184
ADSL status : Connected [0]

Downstream Upstream
Rate (kbps) 4672 448

OrangeProblems

Posted: Sat Mar 29, 2008 10:05 am

Full information on how to change your broadband provider here. OrangeProblems.co.uk

sweeperdog

Posted: Sat Mar 29, 2008 10:17 am

Joined: 27 May 2006 Posts: 781

Go here and paste in the results
http://speedtester.BT.com/

Harold

Posted: Sat Mar 29, 2008 2:46 pm

Joined: 09 Jan 2008 Posts: 11

I phoned Orange up and they said that I should be getting 8mb.
IM getting really angry now. Becuase i have never got over 4mb. And now it's just a really slow speed.

Can anyone help.
THe speed is the same on all 3 of my computers so i dont think that it is the computer fault.

Borednow

Posted: Sat Mar 29, 2008 2:49 pm

Joined: 13 Aug 2007 Posts: 2049

Harold, do what sweeperdog has suggested....it will give a better picture of your connection.

OrangeProblems

Posted: Sat Mar 29, 2008 2:49 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

Harold

Posted: Sat Mar 29, 2008 10:03 pm

Joined: 09 Jan 2008 Posts: 11

This website isn't working.
I enter my phone number and click go, sometimes it tells me there is an error. But most of the time it just sticks on the same screen saying:
Checking User Details your details will be verified after clicking on GO button.
And stays there forever.

I dont really want to call Orange again because they dont help at all.

Elhana

Posted: Sun Mar 30, 2008 7:06 am

Joined: 11 Apr 2006 Posts: 3394

It's likely a profile problem, which that speedtest will help identify. Just try it again, a few times if needed as sometimes the site can be pretty busy.

_________________

Harold

Posted: Sun Mar 30, 2008 9:14 am

Joined: 09 Jan 2008 Posts: 11

I did the speed test on 2 other computers and after entering my username the progress bar at the top goes up to 96% and stops.
Any ideas?

nhyder

Posted: Sun Mar 30, 2008 10:07 am

Joined: 19 Nov 2006 Posts: 964 Location: Bristol

Harold wrote:

I did the speed test on 2 other computers and after entering my username the progress bar at the top goes up to 96% and stops.
Any ideas?

Keep trying it......ironically BT are having some server problems currently.

_________________
An ex-Orange guinea pig

"The first third of our lives is ruined by our parents, the second third by 0range then along comes 02 and you die happy."

Harold

Posted: Sun Mar 30, 2008 10:25 am

Joined: 09 Jan 2008 Posts: 11

I get this mesage when i do the test:
Exception::access denied (java.net.SocketPermission 217.32.105.42:50301 connect,resolv

And it stops at 96%. Damn

Borednow

Posted: Sun Mar 30, 2008 11:08 am

Joined: 13 Aug 2007 Posts: 2049

Harold wrote:

I get this mesage when i do the test:
Exception::access denied (java.net.SocketPermission 217.32.105.42:50301 connect,resolv

And it stops at 96%. Damn

Provided you have Java enabled then it's a BT problem.

Harold

Posted: Sun Mar 30, 2008 11:47 am

Joined: 09 Jan 2008 Posts: 11

Test1 comprises of two tests

1. Best Effort Test: -provides background information.
IP profile for your line is - 500 kbps
DSL connection rate: 448 kbps(UP-STREAM) 4768 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 450 kbps
2. Assured Rate Test: -provides background information.
Assured Rate IP profile on your line is - 500 kbps
Actual IP throughput achieved during the test was - 352 kbps

does this help?

Borednow

Posted: Sun Mar 30, 2008 1:52 pm

Joined: 13 Aug 2007 Posts: 2049

Because interleave is on it probably means instability on the connection has occurred recently. Keep running the BT speedtester once a day and I reckon it will improve during next week.

Harold

Posted: Sun Mar 30, 2008 2:41 pm

Joined: 09 Jan 2008 Posts: 11

thanks for the info

All times are GMT

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