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< Orange Account Problems ~ Orange Mobile woes

sweeperdog

Posted: Sat Dec 08, 2007 5:37 pm

Joined: 27 May 2006 Posts: 781

There was an article on a comsumer programme yesterday how someone cancelled their Orange mobile contract within the 14 day cooling off period, yet they were still hounded for money.

It was only once the programme got involved did the problem get sorted. I won't mention the progreamme name here, as I wouldn't want them to be flooded with calls

OrangeProblems

Posted: Sat Dec 08, 2007 5:37 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

Elhana

Posted: Sun Dec 09, 2007 2:21 am

Joined: 11 Apr 2006 Posts: 3394

Better off posting to the mobile forum.

_________________

ls2008

Posted: Mon Dec 31, 2007 3:34 pm

Joined: 31 Dec 2007 Posts: 2

Orange no longer offers a 14day money back policy for contracts from Orange Retail/Upgrades.

You can under EU legislation for distance selling return under 14DMB.

All times are GMT

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