I upgraded to Livebox recently and have been having various problems. I have been able to solve some of these with help from members but have encountered a new one that I thought I better post seperatetly.
When the broadband cable is plugged into a router that is switched off one telephone gives one full ring then a couple of beeps and the other does not ring at all. When disconnecting the broadband cable from router there is no problem. This leaves me asking myself how can a router switched off stop a telephone from ringing properly ?
I contacted Orange but they were not very helpfull and I was not sure whether BT will be any more helpfull. I was hoping a member can help. The other findings when testing this problem have been as follows:
Same problem when router switched on.
Same problem when connecting router to different phone socket
No problem making telephone calls out
No problem receiving telephone call once the brief ring has been answered
I only had filters on the two phones sockets I had in use. I tried putting filters on all four phone sockets (2 not in use) and the same problem continues.
There was no problem previously when I was using a Speedtouch Dialup connection to connect to broadband.
For some reason when a telephone call is made to my phone the phone is struggling to ring whatever socket it is on. This is even when the router is switched off. The step by step events I think are happening as follows:
1.) Telephone call reaches main socket
2.) Telephone call reaches extension socket
3.) Telephone call goes through filter
4.) Filter passes signal to both Telephone and Router
5.) Telephone starts to ring
6.) Router passes signal back to filter and blocks ring, even when router is switched off.
This may not be the case but is definitly seems to be something to do with the router.
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