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Orange Problems? T-Mobile Problems? EE Problems? Broadband Problems? Email problems? Slow speeds?

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< General Wanadoo / Orange Problems ~ english customer services?

oronare

Posted: Sun Aug 12, 2007 8:09 pm

Joined: 26 Jul 2007 Posts: 22

Are there any ways to get to anyone english?

OrangeProblems

Posted: Sun Aug 12, 2007 8:09 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

tottenhamfan89

Posted: Sun Aug 12, 2007 8:14 pm

Joined: 10 Aug 2007 Posts: 15

you can ask to speak to someone you can understand, i know its a legal requirement.

sweeperdog

Posted: Sun Aug 12, 2007 9:12 pm

Joined: 27 May 2006 Posts: 781

Easiest way is to go through to the customer care option instead of tech support.

gozlul

Posted: Tue Aug 14, 2007 6:23 pm

Joined: 14 Aug 2007 Posts: 4

best way is to ring during the day. youll get through to an english rep as opposed to the cheesy script reading cheap laboured indian reps.

oh although u get through to an english rep, chances are that they wud also giv u a load of garbage such as "ur line is faulty" or "lets reset ur livebox".

iv never experienced such crap like this in my life

OrangeProblems

Posted: Tue Aug 14, 2007 6:23 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

sweeperdog

Posted: Tue Aug 14, 2007 7:59 pm

Joined: 27 May 2006 Posts: 781

I've rung at various times of the day and always got offshore call centre. You know when it's going to happen as your call is being diverted and you get the international ring tone Sad

sweeperdog

Posted: Tue Aug 14, 2007 10:17 pm

Joined: 27 May 2006 Posts: 781

PS 15th August is a public holiday in India

angjk

Posted: Wed Aug 29, 2007 8:31 pm

Joined: 28 Jul 2007 Posts: 2 Location: Cornwall

Apparently 550 instead of 150 can work! and try before 9am! Good luck

stevelondon

Posted: Wed Aug 29, 2007 10:38 pm

Joined: 13 Aug 2006 Posts: 1689 Location: Marylebone Central London

What a palava to ring a premium rate phone number Orange should be ashamed of themselves..."free" and "Unlimited" i dont think so.

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Jerry Quelp

Posted: Thu Aug 30, 2007 8:21 pm

Joined: 10 Sep 2006 Posts: 89 Location: UK

oronare wrote:

Are there any ways to get to anyone english?

Whenever I had problems with my Orange broadband connection I used to nip out to the front of my house to ask the garage door to sort it out for me. I found this solution to be just as effective as talking to Orange Tech Support and I saved a fortune on phone call charges. Get your MAC and get a decent ISP.

Jerry

stevelondon

Posted: Thu Aug 30, 2007 9:53 pm

Joined: 13 Aug 2006 Posts: 1689 Location: Marylebone Central London

Jerry Quelp wrote:

Whenever I had problems with my Orange broadband connection I used to nip out to the front of my house to ask the garage door to sort it out for me.
Jerry

LOL

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