You're on a long line. The system is detecting errors so it's turned on interleaving to try and help with that, it will slow down the connection by a degree. Margin of 12 shows it's target has been bumped up twice likely due to the length of your line and the errors.
Attainable is 2080 and sync is 1856, close enough for interleaving being on etc. That sync, providing it's stable allows for a maximum 1.5meg profile, the fastest speed you'd get on that line unless there's a problem somewhere or bad wiring reducing it to that level.
I believe there's an update to the profiling system for lower speeds, between 0.5 and 2 meg meaning you may be able to get an intermediary profile at maybe 1.75meg. Not sure when that comes in or if it is already but it very much depends on how stable your connection is.
so the max speed i should get is 1.5 - 1.75 more or less, im only getting dial up speeds.
I dont know if this makes a difference but the computer is upstairs and the telephone socket is downstairs, so theres a good 5 meters of telephone cable connecting the adsl filter to the computer, if this would make a difference. please let me know, as ill take the comp down stairs and try it without the 5 meters in between. if it doesnt make a difference, im gonna cancel within my 30 days and go to someone else.
(ps i always thought that MAC codes/addresses were always printed on the bottom of the modem, is that not right?)
Yes that's a really good idea - cancel and go to a real ISP.
You wiull never get a fast or stable connection with Orange as they are just a joke and voted worst ISP for that reason by Watchdog.
Speedtests are usually around 520k, sometimes lower.
Are these figures "good" or "bad"
Should I be getting faster that the 520k I'm getting.
I used to have a fairly stable 2Mbps connection (although never did speedtests back then) before I was "upgraded". Orange have said I could get up to 3.5M, but they may just be reading these stats.
_________________ Was with "Orange" since pre-broadband Freeserve dial-up days; Loyalty or Stupidity?
Migrated to Be August 2007
I can thoroughly recommend Idnet, been with them since last September.
They have a 100% reliable, fast connection, 1 month contracts, friendly ENGLISH SPEAKING knowledgable staff who want to help (no call centres).
I know BE have great reviews too.
BT are quite good, know a few people who are with them and no problems but they do have 12 month contracts.
Type : Fast
Noise margin (dB) : 22.6
Attenuation (dB) : 55.0
Attainable download rate (kbps) : 3616
Downstream Upstream
Rate (kbps) 608 288
Speedtests are usually around 520k, sometimes lower.
Are these figures "good" or "bad"
Should I be getting faster that the 520k I'm getting.
I used to have a fairly stable 2Mbps connection (although never did speedtests back then) before I was "upgraded". Orange have said I could get up to 3.5M, but they may just be reading these stats.
Ok this is quite a different situation than the thread starter, anyway here goes.
You're on an LLU connection capable of a potential 3.5 meg as shown by the attainable, though I suspect it would more likely be around 3 meg in order to stay stable.
However, you're sync'd at the "notorius" 608 speed. Effectively your connection is capped at 1/2 meg, if you had problems when it was changed over it could be the connection was downgraded to try and resolve the problem.
For completeness...
Your attenuation shows you're on a pretty long line though you're getting a reasonably good signal through. Margin is well above the target of 6 both a good and bad thing. Good in that the higher it is the better, bad in that it means your line is running greatly under it's potential. This is clearly shown by the huge gulf between the downstream sync and the attainable speed.
In terms of the line itself overall they're not great figures but probably pretty reasonable. In terms of connection it's not that good as it appears to have much greater potential. Getting that fixed can be somewhat complicated due to how the systems work.
Hi, since i got the upgrade email from Orange around 10 weeks ago i lose connection to the internet for no reason ( this is not happing as much the last 5-6 weeks ) and my internet speed has gone very slow and seems to be slower than ever the last 2 weeks,i give up using it after 20 minutes the pages open that slow. speedtest.net use to give me around a 500kb download speed, my last test last night was 80kb download ??
Ive given up calling them for advice as they just say there is no problems just reset the livebox! or phone back in 48hrs why we do a imaginary line test & dont phone you back! ive spent hours on the phone when i lost connection for 5-6 days they told me it was normal to lose connection for this long when they were doing upgrades!!
Is this problem wide spread ? I think my contract should be nearly up & dont want to stay put if this is not going to go away!! up until i received the upgrade email all was o.k, so not sure what Orange have done and i dont think they know either...
Any advice or information would be appreciated....
ADSL firmware version : A2pBT009c1.d17d
Connection mode : G.DMT
Type : Fast
Noise margin (dB) : 6.7
Attenuation (dB) : 46.0
Attainable download rate (kbps) : 5344
ADSL status : Connected [0]
Type : Fast
Noise margin (dB) : 22.6
Attenuation (dB) : 55.0
Attainable download rate (kbps) : 3616
Downstream Upstream
Rate (kbps) 608 288
Speedtests are usually around 520k, sometimes lower.
Are these figures "good" or "bad"
Should I be getting faster that the 520k I'm getting.
I used to have a fairly stable 2Mbps connection (although never did speedtests back then) before I was "upgraded". Orange have said I could get up to 3.5M, but they may just be reading these stats.
Ok this is quite a different situation than the thread starter, anyway here goes.
You're on an LLU connection capable of a potential 3.5 meg as shown by the attainable, though I suspect it would more likely be around 3 meg in order to stay stable.
However, you're sync'd at the "notorius" 608 speed. Effectively your connection is capped at 1/2 meg, if you had problems when it was changed over it could be the connection was downgraded to try and resolve the problem.
For completeness...
Your attenuation shows you're on a pretty long line though you're getting a reasonably good signal through. Margin is well above the target of 6 both a good and bad thing. Good in that the higher it is the better, bad in that it means your line is running greatly under it's potential. This is clearly shown by the huge gulf between the downstream sync and the attainable speed.
In terms of the line itself overall they're not great figures but probably pretty reasonable. In terms of connection it's not that good as it appears to have much greater potential. Getting that fixed can be somewhat complicated due to how the systems work.
Elhana,
Thanks so much
On the whole good news, in as much you have confirmed that it should be possible to get more than the 1/2meg I'm getting now. I never expected to be whizzing along at 5Meg+, so over 2Meg would be OK... For Now!
Multimap route planner puts me almost exactly 3Km from the exchange by car, which I suspect in broadband terms is quite a long way, even if the cable route is a bit more direct.
I'm thinking my best hope of faster speeds will be migration to another ISP. Seriously considering Be.
Will whatever cap that is in place still be in place if I transfer? Even if that is the case I assume a decent ISP should be able to deal with it.
_________________ Was with "Orange" since pre-broadband Freeserve dial-up days; Loyalty or Stupidity?
Migrated to Be August 2007
The cap is put in place by Orange.
608 is a fast speed for them! Many people get less or no connection at all.
Everybody who moves from Orange to a real ISP sees a huge improvement in speed and stability.
I have never had a disconnection or slow speed since moving.
Type : Fast
Noise margin (dB) : 6.7
Attenuation (dB) : 46.0
Attainable download rate (kbps) : 5344
Downstream Upstream
Rate (kbps) 5120 288
Those stats look pretty much normal in themselves. Speed issues are then down to bandwidth availability and the other connections rather than the exchange link.
If they're pretty stable stats then the disconnections may not be anything at your end but it can be hard to tell with them sometimes.
fd2006 wrote:
Type : Fast
Noise margin (dB) : 27.1
Attenuation (dB) : 36.0
Attainable download rate (kbps) : 9184
Downstream Upstream
Rate (kbps) 2272 288
One of two possibilities.
LLU connection capped at 2 meg and probably would sync at the full 8 meg if it wasn't capped.
or
IPStream 2 meg connection that's not been upgraded to ADSL Max or LLU yet. I believe elsewhere you mentioned it was LLU though so unless the upgrade didn't go through it's the former. If you can run a speedtest on http://speedtester.BT.com/ then your line is not LLU'd.
Either way your on a relatively short line with plenty of scope for the getting a lot closer to the attainable speed providing everything is stable.
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