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< Livebox Issues? ~ Solved Wireless "Acquiring Network Address"Problem

Posted: Sun Mar 04, 2007 11:29 pm

Joined: 01 Jan 2007 Posts: 43 Location: Wales

Andy1 wrote:

So, has anyone any ideas or could this be an interference issue as mentioned by the last poster ?

What happens when you adjust the security on your Livebox to "no security" ?

If you still have the same problems it is likely to be interference and solved by changing the channel. (Or it could be a faulty Livebox !!!!)

(Did Orange supply your wireless adapter ?)

However, if it works normally with "no security", it is a matter of finding which of the Liveboxes security settings works best for you.

The Live box has 4 different settings :-

1. No security
2. WEP
3. WPA
4. WEP & WPA (default)

The default of WPE & WPA is not liked by newer PC's, with WPA being better than WEP.

Best of luck !!

OrangeProblems

Posted: Sun Mar 04, 2007 11:29 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

Andy1

Posted: Mon Mar 05, 2007 8:09 am

Joined: 02 Mar 2007 Posts: 10 Location: Holywell, Flintshire

jw - many thanks for your help.

I shall try and adjust the security settings to WPA alone and see if that does the trick.

I am a novice at this but wary about security. How far will this water down my security overall, albeit my PC is also running McAfee virus / firewall protection as well?

Elhana

Posted: Mon Mar 05, 2007 2:18 pm

Joined: 11 Apr 2006 Posts: 3394

Andy1 wrote:

I am a novice at this but wary about security. How far will this water down my security overall, albeit my PC is also running McAfee virus / firewall protection as well?

It won't actually water it down at all, infact it's an improvement.

Default if WEP and WPA, it's a compatibiliy mode to try and allow as many devices to connect as possible, although it causes problems itself with a bunch of devices not liking it. WPA is the better option as it's the most secure so you'd be tightening security.

This security is for the wireless itself to prevent other people accessing your shared files/network/internet connection from nearby.

_________________

Andy1

Posted: Tue Mar 06, 2007 8:12 am

Joined: 02 Mar 2007 Posts: 10 Location: Holywell, Flintshire

jw & Elhana - thanks for the advice. I took the advice and switched the security setting to WPA (via the Livebox Configuartion settings) but rather than improve access to the net, it seeems to have disconnected my wireless adaptor.

Now, the small "column" icon which shows wireless signal strength has a big cross through it, and its telling me there is no wireless connection. The Livebox is showing it is online ("@" light on Livebox) but no signal is passing betweem adaptor and Livebox.

Perhaps i pressed something I shouldn't have (but I don't think so !), but could someone please tell me how to get the wireless adaptor working. Should I just run the installation cd again (albeit al the drivers / software still seem to be present on the PC).

Thanks again for all the help - sorry I am making such a meal of this.

OrangeProblems

Posted: Tue Mar 06, 2007 8:12 am

Full information on how to change your broadband provider here. OrangeProblems.co.uk

Elhana

Posted: Tue Mar 06, 2007 10:38 am

Joined: 11 Apr 2006 Posts: 3394

Are you running through the speedtouch software or just letting windows run the connection?

If it's the speedtouch software open it up,
Go to site survey,
Double click your livebox,
Paste in the WEP key from the Security > Wireless Connection page of the livebox,
Click apply change and see if it connects,
If not then it could be a channel problem, on the same page as the key try changing the channel dropdown and then try to connect again.

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Grizzle

Posted: Tue Mar 06, 2007 10:39 am

Joined: 26 Jan 2007 Posts: 16 Location: Glasgow

can u connect wired?? if so change your settings to wep and try connecting using wireless.

Elhana

Posted: Tue Mar 06, 2007 10:46 am

Joined: 11 Apr 2006 Posts: 3394

Grizzle wrote:

can u connect wired?? if so change your settings to wep and try connecting using wireless.

Not really applicable unless it's a really bad signal or interference as the speedtouch adapter will work on WPA security.

_________________

Custard

Posted: Wed May 23, 2007 7:51 pm

Joined: 21 May 2007 Posts: 9 Location: London

I tried again tonight after the nightmare of trying to set up on the livebox.
3 days of fighting with it!
I'm on the internet... hoorah Smile

Thanks JW!

one little question though.... when I'm on the confiration page it says on the left hand side... You must enable JavaScript in your browser.
but my Java is enabled????
I can't change the wi-fi advance bit (Number 7 on your list) configuration.
do you know how to change that.
thanks for your help. excellent and very helpful post. I'd got myself sooo confused!

don't worry just found it!

Elhana

Posted: Wed May 23, 2007 9:22 pm

Joined: 11 Apr 2006 Posts: 3394

Custard you probably just need to reduce your browser security settings a notch so it will run javascript.

_________________

Custard

Posted: Wed May 23, 2007 10:35 pm

Joined: 21 May 2007 Posts: 9 Location: London

I managed to sort the java script and I've lowered my security some more.

I just can't get a wireless connection.
I've tried all sorts and I even lost my ethernet connection at one point! got that back but I might have to give up on the wireless for tonight and refresh tomorrow.

It did have strong connection at one point but still couldn't access the web. Now it just wont even connect! dammit.

thanks for the response.

Custard

Posted: Wed May 23, 2007 11:16 pm

Joined: 21 May 2007 Posts: 9 Location: London

I'm now on my wireless!
I have no idea how I did it!
I thought I'd have one more go and fiddled a bit then it worked!

Just have to set it up on my flatmates laptop now... ooh er

Custard

Posted: Thu May 24, 2007 9:26 am

Joined: 21 May 2007 Posts: 9 Location: London

Ooohh... I take it back... lost the wireless connection when I re-instated all my security! I'm back to 'acquiring network address' - bugger! Evil or Very Mad

I still have the previous modem from Orange, installed on my pc would this cause any conflicts? I'm not sure why this would be ... I've been on oranges own forum site and someone mentioned this.

I'll have another go tonight... nearly 4 days of messing with this thing! nuts! I usually do quite well with problem solving on pc's but I feel as I've gone back to - 'don't have a bloody clue' stage! Embarassed

any more suggestions/pointers welcome Wink

Custard

Posted: Thu May 24, 2007 8:23 pm

Joined: 21 May 2007 Posts: 9 Location: London

Ok... back on the wireless... but it will only stay connected if the livebox is unsecured.

Also it does seem rather slow.
54mbps

I just used a website that measures your speed and it said 235kbps - what does that mean exactly?

Elhana

Posted: Thu May 24, 2007 8:48 pm

Joined: 11 Apr 2006 Posts: 3394

Custard wrote:

I still have the previous modem from Orange, installed on my pc would this cause any conflicts?

Shouldn't do normally, but to be sure best remove it.

Quote:

Also it does seem rather slow.
54mbps

I just used a website that measures your speed and it said 235kbps - what does that mean exactly?

235kbps - roughly 0.25mbps. Internet connection speed will always be a lot slower than the wireless connection speed.

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Custard

Posted: Fri May 25, 2007 9:30 am

Joined: 21 May 2007 Posts: 9 Location: London

I didn't want to remove the previous modem software as I wasn't sure I could get the livebox going and my flatemate has lost the CD for it.
But, I have finally got the ethernet and wi-fi working with the livebox so I'll take it off.
The Wi-fi goes down if I try to secure the livebox though... will try again tonight to fix that.

I think we are suppose to get 2mb speed on the livebox but it's slower than the old modem!? rather disapointing - was at a busy time though?!

I'm wondering if we have a small intermittant fault on our telephone line. We need another handset to test before we can call BT though. (I use to work at a call centre for a telephone company and I know that they will charge if it's an intermittant fault when they try and look for it!)

thanks for your response.

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