Joined: 23 Apr 2007Posts: 15Location: west yorkshire nr huddersfield
chased up re: MAC codes and amazingly spoke to english speaking natives this morning - 4am in usa here and i amightily p*ssed off thet because of all these problems it means i can't stay in contact with my wife/family whilst travellling via email/chat, etc - at least any random hotel's wifi works a damn sight better than Orange at home!!!!!!!!!
anyway for once there seemed genuine concern and empathy and intelligence and whilst i do not agree with the logic that i should need a livebox (i have used blkin for yrs with no problems) i have been persuaded to accept a free livebox which should Be Broadband for me to try when back in uk next week - it's offline anyways and migration will take time so what the hell - they've (orange) almost drained me of anger now ....
SO, ORANGE, THIS IS ONE LAST CHANCE - IF THIS LIVEBOX 'ANSWER' DOES NOT WORK NEXT WEEK EXPECT ME TO GO WELL AND TRULY BALLISTIC - by then i am sure i will have summonsed up the energy to vent my spleen with you once again.
I didn't give Orange any chances and migrated at the earliest opportunity, which is the advice I'd give anyone.
I think you may just have got yourself mugged. You need to check whether your acceptance of the livebox, which I doubt will solve the problems, has caused Orange to renew your contract and attempt to lock you in to another 12 months.
Migration can take a couple of weeks to go through, but as you would be switching from Orange to another isp there should be little or no discernable downtime. Very simply put it's like flicking a switch, one isp is switched off and the replacement switched on.
Joined: 23 Apr 2007Posts: 15Location: west yorkshire nr huddersfield
circlefreak wrote:
I didn't give Orange any chances and migrated at the earliest opportunity, which is the advice I'd give anyone.
I think you may just have got yourself mugged. You need to check whether your acceptance of the livebox, which I doubt will solve the problems, has caused Orange to renew your contract and attempt to lock you in to another 12 months.
Migration can take a couple of weeks to go through, but as you would be switching from Orange to another isp there should be little or no discernable downtime. Very simply put it's like flicking a switch, one isp is switched off and the replacement switched on.
well, thing is i only know one other user of Orange in our small village and he has a livebox and has no such problems - so ....... qed? no idea but surely must have some relevance - he lives just 400yds away, to boot and has 3 laptops on wifi in house and a cpl of other ip devices like me - only diff is i have belkin.
if they have mugged me i assure you i will personally get on a plane and shove said livebox up the arse of the Orange ceo.
Joined: 23 Apr 2007Posts: 15Location: west yorkshire nr huddersfield
ok livebox finally arrived - got my laptop set up and then was getting cynical when it said to set up other devices insert cd into other drives and follow prompts - setting aside still cant get my wife's laptop running nor my spare laptop - both 601 errors, i wondered how one set up wifi ip devices in home/office - i have several like many people now am sure - photoframe, print server, media server, etc.
after 40mins with again utterly useless indian help desk - "we only support wifi devices with cd drives such as pcs and laptops" - wtf?!?!?!
Well for non-pc devices you'd need to access it and tell it to connect to the livebox, entering the WEP key where needed, pressing 1 on the livebox so the antenna light is flashing and then have the device try connecting. After it's first access it should connect no trouble in future.
Joined: 23 Apr 2007Posts: 15Location: west yorkshire nr huddersfield
Elhana wrote:
Well for non-pc devices you'd need to access it and tell it to connect to the livebox, entering the WEP key where needed, pressing 1 on the livebox so the antenna light is flashing and then have the device try connecting. After it's first access it should connect no trouble in future.
thanks for advice - shame the indian help desk doesn't know that!
however, the livebox is a truly absurd device and in meantime i have spoken to an alumni insider to Orange who revealed the livebox design is an utter farce and it is to be avoided.
after a few hrs with it i gave up - terrible signal, couldn't get 2nd laptop or 3rd pc to connect to it, etc, etc - so dashed out and got in desperation a belkin mimo modem/router as had heard that this newish model seems to make the best out of a bad lot with isp's such as Orange - strange i thought.
anyways, got it going 4am yesterday and not had a single problem since - 1st time in some 5 weeks ... hope i am not speaking too soon.
also, i have had personal dialogue with a uk Orange person regards this saga and they were - give them their due - very apologetic and helpful and took note of the indian help (sic) desk issues, etc.
a credit has been arranged for my account which in no way will compensate for the pains of recent weeks but is a gesture at least - so, mac code on hold for now if this stability continues.
so, what changed?
i am pretty sure Orange must have done something that needs new features/functions in any router to work, hence the mimo one suddenly being so stable and even their own livebox not being the answer - or did they just reverse engineer what they've been doing and put things back to as they were in wanadoo days?
is it user access rations/contention?
will we ever know?
in a way i don't care now - i just want it to be a totally discreet hidden service, it doesn't interest me - it's 2007, it's england - it should be as obscure and reliable as gas, water, electricity.
fingers crossed the pains are over ...
yes, i am a somewhat eternal optimist kind of chap!!
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