I'm a frustrated Broadband Starter customer (not the first, and certainly not the last from reading all that's on this forum...).
I've just purchased a MacBook (OX 10.4.6) and only found out the other day that the Speedtouch 330 USB modem and the installation CD are incompatible with my new computer.
I went to the electricals department of my local John Lewis and was advised by one of the staff - who appeared to know his stuff - to purchase a wireless router and modem combined (D-Link DSL-G624T) and use Airport to connect instead of getting a wired modem (I have a flatmate so it would make more sense all round to have a wireless set-up at home). He told me I wouldn't need to get any additional info from Orange, it would just be a case of installing the modem and entering my Orange username and password.
Surprise surprise it's not worked! Both the laptop and the router are working fine, I can even get the former to link up to the latter. Unfortunately, I can't get actually get online! I'm clearly missing out some important detail here but I don't know what! Can anyone offer some advice? Have I wasted my money?
Can you post the router settings (NOT THE LOGON DETAILS) here?
I use a netgear router and its fine. I dont know why he didnt sell you a combination router and wireless device? They work fine and its less plugs than for two devices.
Sorry to be a total pleb but I'm not sure what router settings you mean? do you mean VPI/VCI etc?
The John Lewis guy said that I could go wireless even on the Starter package. Is that right? He didn't sell me an Airport adaptor, he just told me I could connect to the new router using it. I thought I was getting the router was a wireless device??
I have a macbook with airport wireless same as you, I run a netgear wireless router which is similar to your d-link. Gary is right you need to set up your d-link hard wired to your laptop first and get it working correctly.Then once that is done you will need set up the security on your router and then do the same on your MAC, once you get the router connected to Orange setting up your wireless system is easy.
I think that's where I'm coming unstuck - getting the router connected to Orange!
I thought it might be something to do with the WAN settings? I assumed that I would need to call Orange for these codes but when I tried to talk to someone on the phone they were really unhelpful! How did you manage to get your netgear to connect to Orange?
Thanks for that garyw. Looking at my router I think my problem is that I can't connect to the router via ethernet (which is what d-link recommends as the way to install the router). It keeps attempting to connect using PPPoE and can't find the PPPoE server. Is this perhaps what is hindering me from installing the router properly?
Currently using my flatmate's computer which is using an IP address which is completely different to the one on mine (she's still using a USB modem). Is it worth changing my ethernet settings using the IP address that she has?
Gary, I have been using an IP to configure everything but that doesn't seem to have the same options that your screenshot shows. Plus I can only connect to it using Airport and not via ethernet.
Using the wizard on d-link's ip (192.168.1.1 connecting wirelessly to the router and not via ethernet) the info that i need to enter is:
Username
Password
VPI (automatically comes up as 0)
VCI (automatically comes up as 3
Connection type (choice of PPPoE LLC, PPPoA LLC, PPPoE VC-Mux)
enable/disable AP
SSID
channel
security (none or WEP)
on the main page of the remote page there's lots of different things i can tweak, the majority of which i don't understand!
help? please?
Well from what you saw it looks like it doesn't have a wireless security option to use WPA. Vast majority of them do these days so a little odd. Maybe it's hidden somewhere else or needs a firmware update to get that feature.
Still WEP is better than nothing so go with that, at least for now.
now all i need to do is work out how to create a wpa encryption for it...
Use WEP as its 128bit and thus stronger.
Just use the numbers 0-9 or the letters A-F to fill in the box.
You need 26 of them and thats all a WEP key is.
Quote from Wikipedia
Several serious weaknesses were identified by cryptanalysts; a WEP connection can be cracked with readily available software in one minute or less. WEP was superseded by Wi-Fi Protected Access (WPA) in 2003,
As elhana says, it's better than nothing. Even better if you can restrict by MAC address
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