had the same problem.
waited 6 weeks then went ballistic at all the lies i was being told.
got a MAC code from CUSTOMER CARE dept. asked for it to be posted to me, then rung up 1 day later and told ...
Phoned up to get MAC code, was told would take 5 working days by post.
accepted this..... Phoned back 24 hours later and told them i'd been waiting for my MAC code and lo and behold they gave it too ...
well after being told the fault was 'fixed' and then tol;doh maybe it is'nt and i'd need another line check.....I'm leaving. asked for a MAC code. What a bunch of w******* , they have messed me about f ...
The latest update is that after finding a fault on the line, THERE IS NOW NO FAULT ON THE LINE.
However ,after me telling them again that the problem was'nt fixed, another line check was done and su ...
First post, having read all the horror stories , an rapidly losing the will to live.
Orange sent several e-mails saying that they were incresing my internet speed. the day came and just after I read ...