UPDATE - over Three months later I have received a £24 cheque from Tiscali as a refund. I didn't actually think they owed me anything (except an apology) but £24 will do
You have hit the nail right on the head there.
If they said they had a problem and posted it on some sort of "on-going problems page" that we could easily find, then at least WE wouldn't ha ...
Money ?, what money ? Surely we are only with Orange because it is free !
Probably worth reminding people that if you get Orange Broadband free because you have a mobile contract costing £30 a month ...
It's over 2 months since I started this topic and the problem with downloading Orange e.mails goes on, although I have seen an improvement.
Surely when it is effecting so many people, Orange ought to ...
Wish Orange would actually tell me that something is wrong when I actually started this thread several weeks ago.
I am finding that I can check my e.mails more often than not now, so I've given up co ...
When I joined Orange there was about a five day period between the Broadband being activated and me actually being able to use it. I too got all the usual reasons...I got the feeling that I was actual ...
After I left them, was disconnected on December 7th. and then joined Orange, Tiscali sent me an invoice for the whole of December and then the whole of January. They wouldn't reply at first, so I canc ...
Not sure of the legalities on this subject....but when Tiscali insisted on payment via a debit card instead of Direct Debit, I checked with my bank (HBoS/Halifax) and they assured me that a regular de ...
Just like to say that despite getting nowhere with Tiscali after over 30 e.mails/web site messages, and a letter to the Managing Director, I followed the link to the ISPA, and within two days I had a ...
Thanks for that - it seemed a simple fact that if I can connect through Orange and not through Tiscali, then I am with Orange. But obvioulsy nothing is simple.
However.... I made a complaint to ISPA ...
I have been with Tiscali Broadband for a number of years, my only complaint being that I was often disconnected.
Now I have left them I am having major problems. I rang and said that I wanted to term ...
Thanks for that Steve. I have just downloaded it and will give it a try.
My worry of course is that Orange may claim I am going over 2Gb, so it will be good to have something to prove otherwise.
Ch ...
I know I have a 2Gb download limit - is there a way I can check how much I have used over the month ?
With Tiscali it was simple to look at my account and every session on the Internet was displayed ...
Hello Orange. I hope you are reading this.
I have just taken out a new £35 a month contract with you, in order to get free Broadband. I am, on the whole, delighted with the way everything has gone. ...