Orange Customer Action Team had admitted their mistake, and given me some freebies to keep me sweet. So, at the end of it all, weeks, and weeks of continuous pressure, I`ve come out with a c ...
I`m now on BT Wholesale IPStream Max, with a download stream rate of 3 Meg, so far been very stable with Noise Margin down to 6Db (fingers crossed).
But still waiting for a reply from Cust ...
Just got an email from Customer Relations Specialist Customer Action Team. Explaining when I would be on IPStream Max (tomorrow 6/6/07), and apologising for Customer Services inability to an ...
Spoken to Customer support, and they say Specialist Provisions say it should go though within the next 3 days, and that it is on code "Echo", whatever that means?
Customer Support have told me to contact them again on Thursday 7/6/07 if the regrade to 3Meg downstream rate does not work...so Orange Broadband is now having a nice break from my incessan ...
I seem to have jumped the gun, and entered into another 12 month contract with Orange ( that`ll teach me for being Welsh!),that being Orange unlimited up to 8Meg conne ...
Ok, so as far as I can glean from all this reading up, and checking line stats, and phone calls.....at this moment in time I am on a non LLU enabled exchange (Taunton - Somerset) WWTA ...
Having spoken to Orange Broadband customer service, who swear blind, and promise hand on heart that the exchange hasn`t been LLU`d. And I am still on for ADSLMax
I also spoke to BTWh ...
Just checked out the last order placed through, on this line, and it was in Feb 2007 for LLU LINE SHARE PSTN, what ever the hell that is. This does not tally at all with what ...
Just spent the last month trying to find out why I do not have the IPStream package I was suppose to be upgraded to in Feb 2006, and it seems BT are rejecting the orders sent in by Orange/Wanadoo/Free ...
