That's good news.
Just a shame Orange won't employ more able support staff, or at least LISTEN when customers speak to them.
Seems to me that sometimes we know better than they do!
I had a similar problem.
I rang the helpline and selected the option to leave Orange.
They asked why I wanted to leave, and transfered me to a UK technical advisor. Within 24 hours the fault had bee ...
far as I know the 2 were connected.
The BT engineer said he had come to investigate a line fault, and it was n't me who reported it.
Anyway he checked the line and said all was ok. Just hope it stay ...
Something good to say about Orange at last.
1 Week ago, @ light suddenly started flashing fast and then slowly. Spent ages on 8 phone calls to the call centre in India getting the usual "checks& ...
Thanks again Elhana,
I'm up to about 36 hours now, so I hope the problem might have been just a glitch in the system. I hope I'm not speaking too soon, but it seems to have settled down now.
If I ha ...
Thanks for that Elhana.
I've got a connection back now. After my last post, I had a connection for about 12hours, and then lost it again. It's since come back again, so I'll give it a few hours in ca ...
I had a similar experience with my Talk service.
Go through all the procedures as they say, and then demand to speak to the Duty Manager. Thats how I eventually got a new Livebox which solved the pro ...
Can anyone help please?
all was working for months fine until suddenly the other night the @ light started to flash slowly. I tried a re-boot which didn't help, and then a factory restore which worke ...
Would anyone know if the Liveprinter facility is available yet, and if so how it works?
I recieved the firmware update in January, and when checking in the Livebox config pages there is a mention abo ...
Thanks again to all who offered advice.
I'll have to wait until my son gets home at the weekend to actually try the wireless, but from what you are all saying I am quite confident that it will work o ...
Thanks for all the info.
I have just plucked up the courage and updated. All worked fine thanks.
1 final question please.
My sone has a laptop and is away on a course at the moment. When he comes b ...
sorry for appearing thick, but what do you mean "went into the config pages and told it to download the firmware again"? I understand what you mean, but don't understand the procedure for ac ...
