The guys in Bombay are following procedure and cannot get it into their heads that this is 'non-standard' fault condition - common sense SHOULD prevail, it's broken!!!!! Are you out of contract? If s ...
LLU is going through a major upgrade programme and change of platform....any new implementations should be fine. (Older LLU equipment is due for upgrade and some are over s ...
I work in Orange Dept that deals with MAC codes......if you were told they don't accept LLU MAC codes before 8th March this is true. HOWEVER, they have just started to accept LLU IN SOME AREAS - so it ...
we now have huge multi national corporations whose employees are nameless, faceless numbers who are generally expected to show loyalty whilst being treated like brainless money making machines.
Talk has not been trained out too well in my opinion and many CSR's are limited in the help they can give. However, to try and help you IF THE SERVICE IS ACTIVATED try the following:
I hope that the able technical support staff challenge the procedures that they have to use with those above them, but I feel that just as customers are fighting against a brick wall to get faults de ...
tvman - I hope I have not come across as I have all the answers actually, 'cause that would just be crass! At the same time however, it is not a bunch of excuses - just a reality check.
Shouldn't happen. Call Orange Tech support and request a new power supply.
The reason it looks like it's updating is the Livebox run on its own UNIX operating system and the power outage throws the ...
Try forcing a new IP address as follows:
goto: 192.168.1.1 (type into web address bar)
- click on link, 'access to configuration pages'
- enter un & pw 'admin' & 'admin'
- select internet ...
Have you checked the basic cable setup? (no, really please bear with me). You will have been asked to do a factory reset no doubt. If you took out all the cables, many times the RJ11 cable is plugged ...
So, who's in the best position to know about the number of unfixed faults, an outsider or insder???? Hmmm, work it out for yourself! By their very nature forums such as this are heavily unbalanced. I ...
Er....I think I have a little more IQ than an amoeba, I'm flattered - I must be unique!
Much as I would like to give out a direct number on a public forum, it doesn't take someone with an IQ larger ...
