Oh I just give up. After line was meant to be downgraded the tech somehow didnt get the request posted. That was 5 days wasted. Now they tell me its another 10 days.....Clearly if I had knowne at the ...
Just to maybe help those of the affected in Westminster, I finally had a CALL from Orange Tech (complaining to the ISPA really is the only way to go...and followup with Customer service...)