When I moved from Orange to BT i was down for Three days.. Orange decided to cut me off far too early. Something about BT not being able to connect becuase I was still with Orange. Mine was LLU to LLU ...
What I would do is ring customer services, and say you want to cancel the contract, if they say you are in the contract period or anything, just say "ok, i would still like to be put through" ...
also if no internet for over 30days I'm sure its Orange's policy to give a MAC code straight away, regardless to whether it's the beginning or end of a contract, with no cancellation fee.
Well after the LLU exchange I had no internet for nearly a month. After daily calls to tech support (no use) and numerous line checks (i don't think they exist) i said i would cancel as i wasn't happy ...
As far as I am aware if you exceed your amount then you get a written warning, if you do it again then your disconnected. If you are still in your contract period then they'll a ...
I have just been looking at the French site (currently learning French and for good practice trying to look at sites in French) and I have found that Orange and windows live have launched it's own mes ...
