Yes (in reply to Scarlet) the first time I rang that's what I went thru - gave them the MAC and serial no., put on hold for a few minutes while they tried to activate from their end, then the operator ...
Hello I have the same problem! Actually received my livebox just after xmas and its been installed and working for 4 weeks now, but no email and no talk service light.
Rang the tech team (the 0870 nu ...