Customers switching between ISPs that use some local-loop-unbundled (LLU) networks – where third-party operators put their equipment in BT’s exchanges - for example, ...
after a bit of a debate... ("it's only 'up to 8 meg'" - "yes, i know but 2.5mb is too low...") orange have now agreed i should be getting higher and it has now been reported as a f ...
finally spoken to someone in SPT and she confirmed that the exchange is LLU enabled and I can get it on my line but that I had to go back to c/s to get them to (re)request the move.
I had a call from a guy on Thursday night just saying he was looking in to it but nothing back from the woman who promised to personally call every day and nothing else until this morning.
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oh well, it's gone 4pm and no update call on day one. she said she worked 8-4pm so if she was going to call today it would have happened by now. the hard-won promise broken on the first day. am i surp ...
