Well you could report them if you like however it's the right process to check it's migrated and unfortuantly it can be common to be in queues to get hold of BT at times.
As far as I know it can take a few days for the confirmation to go through. I believe they check every fews days but no idea at what interval.
Thanks for the info Elhana.
As it says once you use a MAC 30 days notice is applied and then the account cancelled. If you're still within contract I believe it's immediate when used but you then have to pay the remaining fees.
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I have added a few more details which I believe can also help to determine speeds with a little more accuracy. Just an ides... perhaps creating a template for everyone to use in order to enter all th ...
Over the past few weeks I have noticed my connection speed drops to 0.5meg between 5:30 and 11pm which is a tenth of my normal speed...
I have daily speed drops from a max speed of 6.5Mb top speed du ...
