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Author	Message
Search found 31 matches
Posted:	Tue Jun 06, 2006 5:54 pm
Forum:	Problems with upgrades to 8Mb
Subject:	WHAT COMPENSATION HAVE U RECIEVED
hlei Replies: 18 Views: 40876	I'm sorry. I can't quite remember what step of the process you're at now. I've only just put in a claim for the refund and this was the first letter I received after emailing the ISPA last week. B ...

Posted:	Tue Jun 06, 2006 5:26 pm
Forum:	Problems with upgrades to 8Mb
Subject:	WHAT COMPENSATION HAVE U RECIEVED
hlei Replies: 18 Views: 40876	dresta, If you email the ISPA at admin@ispa.org.uk, you shouldn't have to wait any longer than 5 working days.

Posted:	Tue Jun 06, 2006 4:53 pm
Forum:	Problems with upgrades to 8Mb
Subject:	ANOTHER WANADDO...SORRY Orange!! SUCKER
hlei Replies: 31 Views: 51346	Actually I am only 15 and still in school. Damn. I feel like I'm getting older by the second.

Posted:	Tue Jun 06, 2006 4:30 pm
Forum:	Problems with upgrades to 8Mb
Subject:	ANOTHER WANADDO...SORRY Orange!! SUCKER
hlei Replies: 31 Views: 51346	Well said, Carpio. As for the comments about the call centers based in India, I have an American accent so I don't have much trouble communicating. BUT the staff there are severely limited in wh ...

Posted:	Tue Jun 06, 2006 2:43 pm
Forum:	Problems with upgrades to 8Mb
Subject:	6 weeks no connection
hlei Replies: 44 Views: 72304	No kidding. The letter is from Orange Customer Care and was dated yesterday, Monday, June 5. Details of my response [url=http://www.cottontimer.com/2006/06/06/letter-from-wanadooorange-cus ...

Posted:	Tue Jun 06, 2006 12:12 pm
Forum:	Problems with upgrades to 8Mb
Subject:	6 weeks no connection
hlei Replies: 44 Views: 72304	I received a letter in the post today in response to my ISPA complaint with the information needed to cancel and claim my refund. If it had just come yesterday, it would have saved me some time beggi ...

Posted:	Tue Jun 06, 2006 12:10 pm
Forum:	Problems with upgrades to 8Mb
Subject:	WHAT COMPENSATION HAVE U RECIEVED
hlei Replies: 18 Views: 40876	I received a letter from Customer Relations today in response to my ISPA complaint. The Rotherham address listed above is the one that they're asking me to contact or I can email offer.acceptance@uk. ...

Posted:	Mon Jun 05, 2006 6:37 pm
Forum:	Problems with upgrades to 8Mb
Subject:	The end is nigh!
hlei Replies: 11 Views: 29052	yep. And I am soon to be in an 18 month contracxt over the free broadband. As long as they dont LLU me, I'll be okay. I'll cross my fingers for you. Honestly, my friends and family are absolut ...

Posted:	Mon Jun 05, 2006 6:30 pm
Forum:	Problems with upgrades to 8Mb
Subject:	The end is nigh!
hlei Replies: 11 Views: 29052	sorry I didnt think of BT. But anyway I have heard nothing but good comments about all of then except NTL/Telewest. You're still with Wanadoo, right?

Posted:	Mon Jun 05, 2006 6:29 pm
Forum:	Problems with upgrades to 8Mb
Subject:	WHAT COMPENSATION HAVE U RECIEVED
hlei Replies: 18 Views: 40876	Thats not the head office. Thats just the address for the customer support. I thought the guy said head office although his accent was a little heavy. In any case, that's the address I was given t ...

Posted:	Mon Jun 05, 2006 6:27 pm
Forum:	Problems with upgrades to 8Mb
Subject:	The end is nigh!
hlei Replies: 11 Views: 29052	Be, PlusNet, TalkTalk(lol), Virgin, Telewest/NTL, Homechoice(If you live in london) Thanks, Cherion. Do you have a positive personal experience with any? I notice you didn't list BT. Any reason ...

Posted:	Mon Jun 05, 2006 6:24 pm
Forum:	Problems with upgrades to 8Mb
Subject:	WHAT COMPENSATION HAVE U RECIEVED
hlei Replies: 18 Views: 40876	Here's the address for Orange's head office to claim the refund. I was just given this by tech support. They owe me 68.97 GBP!! Orange Customer Care PO Box 486 Rotherham S63 5ZX

Posted:	Mon Jun 05, 2006 6:22 pm
Forum:	Problems with upgrades to 8Mb
Subject:	The end is nigh!
hlei Replies: 11 Views: 29052	gatecharge, Sorry to be a pain but was that 9 working days or calendar days? I was finally allowed to cancel my account just now. Now I must go searching for another ISP. Does anyone have any sugge ...

Posted:	Mon Jun 05, 2006 4:16 pm
Forum:	Problems with upgrades to 8Mb
Subject:	ANOTHER WANADDO...SORRY Orange!! SUCKER
hlei Replies: 31 Views: 51346	What a surprise!!! I called wanadont today to hear the same old chestnut -''Your problem is with Alcatel's engineers, call back in fourty eight hours for a progress report...'' sounds painfully famili ...

Posted:	Mon Jun 05, 2006 2:38 pm
Forum:	Problems with upgrades to 8Mb
Subject:	The end is nigh!
hlei Replies: 11 Views: 29052	Congratulations on being free, gatecharge! How long did it take between cancellation and a free line? I'm not being allowed to cancel so easily but I hope that when the time comes, it won't take ano ...

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Search found 31 matches