it seems my account is closed! - the moral of the story is to phone them up and get the last name of the person you have dealt with - i suppose it prompts them to take ownership of the issue! There i ...
i spoke to another advisor today, after recieving a standard email saying i need to send them my payment details or i will be charged £5 for late payment (i have cancelled m direct debit). I told her ...
i phoned them, after giving up with the email - this was monday afternoon - it is now friday evening and my account is still open. They confirmed my migration date with BT and said my account would b ...
Whoever is to blame, the problem still keeps cropping up, and the fact is, something should be done about it. We are told how easy it is to migrate, and there is no mention of these problems. It cou ...
Here is a copy of an email I have just sent to Orange - it will be the last one I will send to them. Background - they haven't closed my account after migration. I emailed them to ask why, they said ...
I have recently migrated to Sky broadband, everything running smoothly etc, until I checked my email and found out I was still getting billed for Orange broadband. I checked my account and it was sti ...
