I had the same question, turns out that they only record your downtime if You call them and make them write a note on your account. They also told me that If I don't call them they wont do anything to ...
How do they know if you have no connection for 30 days? I have had the "PPP Server Down" fault for 3 weeks now and they have done nothing to resolve it.
Its really annoyed me I was on the phone to them an hour earlier on today before i came on here and they're so unhelpful.. 2 of the people i got put through to couldnt even understand me at all, and w ...
Hello, back in February I changed my broadband from being 2meg to 8meg, both on Orange.. but its april now and I still have this.. its not even 2meg, its 1.8 usually.. I did the BT speed test thing an ...
Finally I gathered all the info from this site and made my Attack to try cancel my contract (6 months left).. Only to find that they wont badge. Their excuse was that I need to have a disconnection of ...
Hey guys, I just got my MAC addressed and on the way but apparently I cant use it because I am going to pay a £120 termination fee. Irrespective of any outstanding contract you can use the MAC they s ...
I've requested my LLU MAC code after numerous faults (Line dropouts, 100kb/s downloads at peak times etc) and someone from the "Overflow" call center said that the only way they could waive ...
Hey guys, I just got my MAC addressed and on the way but apparently I cant use it because I am going to pay a £120 termination fee. They told me that the only way around that is to have a downtime fo ...