Keith, thanks. i spoke with Orange today and they are to look at the speed problem . i also requested my MAC code, and also secured a free month. they were keen to hold on to me as a customer.
I am on Kesgrave (suffolk) exchange and have been with Freeserve, Wanadoo and Orange, though not always on the same exchange for many years. i am on the Max package up to 8 meg, but have only ever got ...