Following my recent problems with wanadoo, I took advice from this site and contacted The ISPA, within days I had contact from Wanadoo allowing me to cancel my miserable contract, no mention of any Do ...
As i said in an earlier post i have contacted the ISPA, within one week they have managed to get a WANADONT representative to contact me in writing.
Basically the letter gives me two options-
What a surprise!!! I called wanadont today to hear the same old chestnut -''Your problem is with Alcatel's engineers, call back in fourty eight hours for a progress report...'' sounds painfully famili ...
THIS IS A FORUM FOR SOUNDING OFF, IT ISN'T A COMPETITION TO SEE WHO HAS THE BEST SERVICE FROM WANADONT. I WOULD MAKE A BET THAT THEIR ARE ALOT MORE PEOPLE ON THIS SITE THAT HAVE RECEIVED POOR SERVICE ...
I PERSONALLY BELIEVE WANADOO HAS, AND IS CONTINUING TO MISLEAD CUSTOMERS NEW AND OLD. THEY HAVE BEEN AWARE OF PROBLEMS WITH
8 MG FOR A LONG TIME, BUT INSTEAD OF SORTING THESE PROBLEMS OUT, THEY ARE ...
WELL SAID Mr 1 STEP BACKWARDS!
I have got a connection now- by way of a speed touch modem,it is considerably slower than the advertised 8mg and is obviously not wireless nor can i make any phone call ...
I DO NOT WANT TO OFFEND ANYONE,SO I APOLOGISE IF I HAVE. BUT WANADOO'S LEVEL OF INCOMPETENCE IS FRUSTRATING ENOUGH WITHOUT HAVING TO EXPLAIN EVERYTHING TWICE AND HAVING TO GET EVERTHING THEY SAY REPEA ...
I SIGNED UP TO 8MG WIRELESS AND TALK IN MARCH, I HAVE BEEN ONLINE FOR APPROXIMATELY TWO WEEKS IN THAT TIME. I AM HAVING BASICALLY THE SAME PROBLEMS THAT EVERYONE ELSE ON HERE DESCRIBES. AFTER ABOUT T ...