well i have had emails too and from their customer service dept this week,and they can't seem to grasp the fact that they don't publish this 5gb limit so how can we abide by it.
I have been reading this thread with interest and have also had the pleasure of being capped after downloading 7.65GB during the month of Oct and Nov. I cant find anywhere a stated 5GB limit on ...
I have just had a rather nasty letter from Orange saying i have gone over their "fair usage policy", i wish to challenge this but i cant find an email address to send it to.
