Just had a call from Orange. They are following up on my complaint to the ISPA. She asked if I had a connection and I said yes, but it appears to be slow (not getting anyt ...
Rang Orange again to let them know about the failed callback (again). I have the name of the person who I spoke to on Friday (the one who promised the engineer would call on Sunday) ...
...She said to leave the livebox on from tonight and all weekend and I will get a call back after 12noon on Sunday. I told her that if it is working by Sunday, I will stay with them (she agreed to giv ...
I have now filed complaints with The Internet Service Providers Association (www.ispa.org.uk), Ofcom (www.ofcom.org.uk) and BBC Watchdog (www.bbc.co.u ...
I have now filed complaints with The Internet Service Providers Association (www.ispa.org.uk), Ofcom (www.ofcom.org.uk) and BBC Watchdog (www.bbc.co.u ...
I called BT direct and asked them if there was anything they could do or check but they said they would have to hear from Orange themselves before they take any action, and so I have now caled the Ora ...
In the meantime, I have just tried to log in to the Member's Centre on the Orange website, but surprise surprise.... problems! I log in with my email and passwordand then the next screen asks for the ...
Its soul destroying, now I hope this is right (its from memory) 0870 0102462 then option 1 then 4, but if this is wrong ask them to be put through to the fault team to book an engineer. my fault was ...
Keep calm (hehehe!) read my posts, you are not alone! sounds like me, the line is not enabled, so no matter how many line checks are done it wont work, you need to talk to the fault team, (sorry I can ...
Signed up because my mobile account is with Orange and have never had any problems, plus because I was already with Orange, the broadband was free. Got the package delievered on Tuesday 21st November ...
