...that whenever there's an "outage in your area" (you could've told me that as soon as you asked for my phone number, surely?) it's fixed the moment you come off the phone to them?
If you complain about having to call the so much, they should offer to refund the costs. They have with us, just need to wait for the next phone bill to come through so we can send it them.
There are one or two who work for Orange who actually seem to care and even seem like they know what they're talking about. Seems to be the customer service department which (quite rightly) cares the ...
I've heard a similar story in regards to AOL. Account holder died and in order to change the name on the account, it had to be cancelled (including sending the modem back to AOL!) and then re-opened ( ...
