technical support is rubbish.
i had a problem getting my new pc to connect to the livebox (when i first joined). i phoned their helpline and after following the guy on the phones directions (about 15 ...
don't bother upgrading to max as i had a letter/warning for 63gb.
foolishly i thought unlimited was unlimited.
i chose max at http://www.broadband-finder.co.uk/compare-broadband/compare-broadband.h ...