@mister_scruff: I should have listened to you! Last night my internet went down again. I called Orange immediately and eventually got them to give me my MAC code without any extra charges (my contract ...
Wahey! Walked past my livebox this morning and noticed the lights weren't blinking anymore (they were still blinking last night) - fired up my laptop and couldn't believe my eyes: My connection was wo ...
@mister scruff: EXACTLY! I'm no guru on ADSL (though I do know a thing or two about computers in general since I work as a software engineer) and I could see on my livebox that it was getting the line ...
Orange called me yesterday because the DSM error had apparently been fixed and they wanted me to see if my connection now worked. ...it didn't! (Still got PPP server down)
Just spoke to Orange again and they claim there is an engineer working on the problem and they will have a status update tomorrow. Apparently it's a " ...
Sorry, I forgot to mention in my previous post: After a bit of nagging Orange did give me free dial-up access and they will credit £20 to my account. IIRC it was the "escalations team" who ...
My Orange broadband went down on Wednesday 18th April ("PPP Server down"). After numerous phone calls to the technical support, customer services, escalations team and service provisi ...