1. If you look at http://www.samknows.com/broadband/checker2.php and enter your phone number and postcode it will tell you what LLU ISPs are in your exchange. ISPs usually won't put you on BT's IPStre ...
Yes I am having the same problems in the Dunfermline area. Siemens modem/router tellsme I am connected but no access to emails, internet etc. Come on Orange and tell us when it will be fixed