After 4 months of no broadband with Orange and same old ring every 48 hours line test rubbish- I joined Be - got my free Be Box modem a week later and was online within 2 minutes of it being in my hou ...
hi, i have recently changed mobile phone providers to Orange and have been offered a deal on broadband.
do i want to exchange providers?
this forum seems to tell me 'no'
can anyone advise me please ...
The line test stuff does seem to be an excuse - my friend is still cut off and he got someone to admit that, while he had been told on 3 seperate occassions that no line tests has occured.
I'm on the value package - I should be getting @6mps - which is fine for my usage, which is mainly emails and webpages. I'm more concern about the connection being on!
I signed up this this afternoon, the process was quick and simple and I have already had two update text messages - one to say welcome and the second to give a conn ...
Now, all i get is PPP Server down and my internt will not work at all. Same solution from Orange, factory reset livbox, call back in 5 days. arghhhhhhhhhhhhhhhhhhhhhhhhhh....
I can, for once, report a good bit of service from Orange - I asked for a MAC code on thursday and it arrived today - hopefully my Orange nightmare is drawing to a close.
Unless it's from CAT or Escalations then I'd be very sceptical over those comments as the normal tech staff have very little, if any, direct contact with the people who deal with LLU.
