Having faffed around for 2 months without a connection and been driven to distraction by tech support I bit the bullet and cancelled last Friday, very polite and efficient cancellation service and MAC ...
My most successful day with the Call Centre - after two months without broadband, 37 phone calls to different agents and 21 line tests I finally admitted defeat and have decided to get my life back an ...
35 calls, £20 worth of technical support calls, 18 line tests, 4 modems and 6-7 weeks without broadband later. My last contact a week ago seemed a bit more positive, they were escalating to a senior ...
First my live box failed, after two weeks of going around the houses I shelved that idea and re-installed my speedtouch modem, 2 weeks later that connection went dead. After 4-5 calls connection resum ...
