I was outside of a 12 month contract, so after some effort I obtained an LLU MAC code and Orange are no longer my ISP. After being upgraded from 1mbps connection to upto 8mbps (in reality downgraded t ...
The abysmal advice given by Orange is IMHO almost criminal. If you have a modem/router that supports up to 8mbps connection, then that should be sufficient, you don't necessarily require a 'livebox'. ...
I have had a letter from Customer Care. Prior to being moved to LLU (upto 8 meg) I was on a 1mbps connection. When I first went over to broadband in the old Freeserve days I started off on 512kbps. Wh ...
Well I havn't received a MAC code after five working days. When I called Customer Care I was told it hadn't been issued. I was told that it will now be issued and will take another five working days. ...
Last Tuesday I asked for a MAC code from Orange and at the same time raised a complaint with ISPA. I was told it would take 5 working days to generate the MAC code (think it actually takes about 30 se ...
On the 20th Jan I received the nightmare email - upgrading me to 8mbps on the 31st Jan, service interruption 30 minutes etc etc.
The service interruption lasted five days, got it back yesterday. I wa ...
