Finally After about 3 month of no service at all from Orange and using a separate 3G dongle for internet, one of the call centre guys who i hadnt spoken to before let slip that after joinin ...
I have given up on calling their CS, every time i get routed from team to team with no one taking ownership and always eventually been told they would investigate and call me back, never get called.
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there is no chance Ive exceeded 5GB what so ever, its so slow in the evenings that Im using a vodaphone dongle instead. I have a monthly 5GB limit on that and never get much above 3GB.
Download speed achieved during the test was - 246 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
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The speed in the evening for me is actually un-usable, I have a vodaphone 3G dongle which I can get 2.5mbps reliably where I live all evening compared to the <1mbps from Orange Broadband. really do ...
I have recently moved to Orange broadband (about 4 weeks ago) and I am regretting it ever since as so far I havent been able to get a usable speed during the time when I need to use the internet.