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Author	Message
Search found 9 matches
Posted:	Tue Dec 12, 2006 4:02 pm
Forum:	Problems with upgrades to 8Mb
Subject:	Migrated away but STILL they charge me - help!
andrewm99 Replies: 17 Views: 22367	They may be institutionally incompetent and arrogant and I hate them deeply for all the grief they have caused me but I don't really think they are maliciously dishonest. Does anyone really think they ...

Posted:	Tue Dec 12, 2006 11:25 am
Forum:	Problems with upgrades to 8Mb
Subject:	Migrated away but STILL they charge me - help!
andrewm99 Replies: 17 Views: 22367	Thanks. I'll try option 1 if they try to take money out of my account this month. Your option 2 is a bit extreme for avoiding a payment of £17.99 per month! What would option 3 be? Leave the country, ...

Posted:	Mon Dec 11, 2006 2:34 pm
Forum:	Problems with upgrades to 8Mb
Subject:	Migrated away but STILL they charge me - help!
andrewm99 Replies: 17 Views: 22367	The guy in their department that looks after my account. I think they call it Premium Banking Services. They are normally fairly trustworthy.

Posted:	Mon Dec 11, 2006 11:24 am
Forum:	Problems with upgrades to 8Mb
Subject:	Migrated away but STILL they charge me - help!
andrewm99 Replies: 17 Views: 22367	Spoke to Orange "Customer Service" and after putting me on hold for over 15 minutes, the girl came back and said that my account has been cleared and they will collect no further payments. A ...

Posted:	Mon Dec 11, 2006 9:53 am
Forum:	Problems with upgrades to 8Mb
Subject:	Migrated away but STILL they charge me - help!
andrewm99 Replies: 17 Views: 22367	Thanks for the helpful suggestions. It is definitely a direct debit. I have spoken to my bank (not credit card company) about it again this morning. They are adamant that the onus is on Orange to stop ...

Posted:	Sun Dec 10, 2006 7:02 pm
Forum:	Problems with upgrades to 8Mb
Subject:	Migrated away but STILL they charge me - help!
andrewm99 Replies: 17 Views: 22367	Bank says I can't do that and that I have to get Orange to stop taking money out of my account. That's how direct debits work (apparently)

Posted:	Sun Dec 10, 2006 6:15 pm
Forum:	Problems with upgrades to 8Mb
Subject:	Migrated away but STILL they charge me - help!
andrewm99 Replies: 17 Views: 22367	After all the usual nonsense I could take it no more and finally migrated away from Orange to BT Internet last month. All has been fine for 3 weeks but I took a look today at my Orange account just to ...

Posted:	Thu Nov 23, 2006 2:51 pm
Forum:	Problems with upgrades to 8Mb
Subject:	6 years with this company, no more.
andrewm99 Replies: 30 Views: 41183	Me too. I've had all the same problems as Ryan and others and have been feeling quite smug that I finally got a MAC code out of Orange and my contract cancelled without penalty, despite having another ...

Posted:	Wed Nov 15, 2006 4:29 pm
Forum:	Problems with upgrades to 8Mb
Subject:	How to escape
andrewm99 Replies: 0 Views: 3953	This is my first - and hopefully my last posting here. I've been watching the site and seeing plenty of you having all the same problems as me, many years a happy Freeserve and then Wanadoo user but t ...

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Search found 9 matches