I'm a technical supervisor for Orange and you dont need to download the optimiser for the purpose you mentioned. The optimiser is to assist in customers achieving higher speeds with the USB modem rat ...
you need to speak to a supervisor/manager (also known as the Escalations department). If they can't resolve your complaint you then need to write to Orange. If they haven't resolved your issue then ...
well I have to agree and disagree with the last post. Yes, sometimes Orange agents say they'll do a line test - some actually do it and some actually dont. A line test IS an intrusive line test and ...
I assume you've spoke to supervisors/managers? If you haven't make that your first port of call. If you have done that and made no real progress contact ISPA and make a complaint to them. Orange ar ...