I recommend going through the ISPA there is a link further up the page. I had same problem within 5 days of going to the ISPA I had new livebox 2 free months and £45 refunded for daytime calls since J ...
I put my complaint to ISPA and within 5 days I had 2 letters from head office, they have sent a new livebox, will reimburse my daytime calls and will give me two free months. Livebox came yesterday so ...
I complained to ISPA today and have 5 working days for a response. Ive had no 2nd line since Jan the same time Orange took over line rental. Hours upon hours on phone to support, new adapters, 12 rese ...
I was the same nothing after 5 days I contacted them for update and guess what try Resetting the livebox to a FACTORY setting, I have done this 12 times I was so cross I sent them another email a ...
Not got mine sorted yet
Has been esculated yet again 5 working days up on Fri.
I have done 12 resets and 7 factory resets and knocked whole system off, changed number twice still no joy.
Exactly same problem I even tried a factory reset which was a nightmare as I could not get back online.
I am so annoyed that I have no 2nd phone, customer services say it is fine as light is lit, I c ...
I was trying to get my second line to connect and ended up doing a factory reset, 3 hours later couldnt connect I have to phone support and have finally got online, I found the steps when I clicked o ...
The phones are the same when it was working, I have swapped them over to try and the same problem happens. I get an echo of the tv I dont have Sky so there is no line there. So annoying as my bill wa ...
Hi hoping for advice please,
Since Jan 08 we have been unable to use of second phone through the livebox. We were with Orange broadband and no problems in Jan Orange took over our line from BT, Cus ...
I connected wireless to my laptop a couple of weeks ago no probs every thing working fine, but now i want a wired connection to my desktop pc so i connnected the erthernet cable and loadeds disc but n ...
after reading a lot of horror stories about Orange broadband and its livebox i was worried i had made the wrong choice but so far touch wood its been great , easy to set up the broadband then followin ...
Hello, i signed up to switch broadband from onetel to Orange 8mb so a 9 days ago i get MAC code and give it to Orange then i recieve the email saying it can take up till ten days to get switched over ...
Hello, i signed up to switch broadband from onetel to Orange 8mb so a 9 days ago i get MAC code and give it to Orange then i recieve the email saying it can take up till ten days to get switched over ...