correction to my first post - the minimum contract term is now of course a whopping 18 months. If I'm gonna be stuck with that, I might as well go to AOL and get my free PS3 or laptop
Just had a wonderful wheeze from Orange come my way. I've always had a rock solid 8mb connection (since some early days teething troubles with ip profiles), and I know that makes me very fortunate, bu ...
Jerry - thats sounds about right, you can POP from anywhere (or access the webmail) but you can only send out (SMTP) when connected via an Orange account - non-orange IP addressess cannot use the mai ...
Shock horror...It all went well. As I'm normally keen to sound off and complain, thought I should comment on a job well done by Orange (just to prove it does happen occasionally)
After being a bit surprised that a line regrade (from 2mb to 8mb) counts as reprovisioning of the service and thus restarts the 12 month minimum contract, I wondered if someone could confirm whether a ...
Use the livebox VOIP (assuming it works) to call the customer support number or the regional equivalent - true regional numbers are on the forum somewhere, and are free via VOIP. That said, my calls t ...
Indeed, I don't know whether it was a significantly degraded synch rate, or the sheer volume of reconnects in a short period that 'kick-started' my training process. Although the patchy availability o ...
I am on IPStream MAx, but I think we have a slightly different problem - Am I right in thinking you're unable to synch at higher speeds despite the livebox saying the stats suggest you should be able ...
Anything is possible, although my exchange is still showing the path congestion it had previously, and the ip profile, static for around 7 weeks, changed within an hour of me synching at the lower spe ...
Well, after another 2 rounds of agents promising to escalate the matter, then logging that I was happy with their resolution - so the next time I call there is no record of me having an ongoing proble ...
My experience as a Freeserve/Wanadoo/Orange long-term customer was similar - originally on a 1mb connection as part of the 'fastest line speed' freeserve package, the available speeds on the Orange cu ...
"something majorly odd" you say Elhana? you're not kiddin! BT have just got back to me after reporting an Earth Fault (as per BT Wholesale instruction, see above) - theres nothing wrong with ...
Just got off the phone after another hour long call where I persuaded a very nice bloke to pass it on to BT because none of the line tests were working. After he spoke to BTw for 15 mins or so they ev ...