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Author	Message
Search found 10 matches
Posted:	Sat Jun 10, 2006 2:36 pm
Forum:	Problems with your 2Mb connection
Subject:	No broadband for a week
Rob1210 Replies: 12 Views: 34451	Usually they can't not charge, call the billing team and ask for a downtime refund. Thanks, will do. I recall they also offered 3 months free in lieu of the massive outage, so we'll see what we can ...

Posted:	Fri Jun 09, 2006 6:02 pm
Forum:	Problems with your 2Mb connection
Subject:	No broadband for a week
Rob1210 Replies: 12 Views: 34451	Wanadon't finally admitted today, 16th May, that there is an "LLU problem" and it may take up to 3 weeks to fix it. This is the same 'fault' story they told a mate of mine on the other side ...

Posted:	Thu May 18, 2006 10:37 pm
Forum:	Problems with your 2Mb connection
Subject:	No broadband for a week
Rob1210 Replies: 12 Views: 34451	If your ADSL connection is wholesaled through wanadoo via BT, BT should NOT be contacted. I concure - but I spoke to a very helpful and sympathetic chap at BT for their take on my situation & ...

Posted:	Tue May 16, 2006 8:15 pm
Forum:	Tell us about other ISPs
Subject:	Bulldog - don't do it!
Rob1210 Replies: 2 Views: 11470	A mate of mine is doing ok with Bulldog. The speed's not the max advertised but ISTR around 4MB, no doubt due to local conditions. Best part is that on Direct Debit they haven't taken a payment from h ...

Posted:	Tue May 16, 2006 7:54 pm
Forum:	Problems with your 2Mb connection
Subject:	No broadband for a week
Rob1210 Replies: 12 Views: 34451	We asked them directly if there was a problem they weren't telling us about, but the operator denied it. Total despair... Clearly they lied, maybe even keeping Customer Service reps in the dark. ...

Posted:	Wed Apr 19, 2006 6:58 pm
Forum:	Problems with your 2Mb connection
Subject:	Re: PPP Server Down
Rob1210 Replies: 5 Views: 17890	My sister has been getting this message all day. Her conversations with Wanadoo support have not been getting her very far. The guy from Wanadoo said it is their servers causing problems. Blimey, ...

Posted:	Wed Apr 19, 2006 6:54 pm
Forum:	Problems with your 2Mb connection
Subject:	Re: PPP Server Down
Rob1210 Replies: 5 Views: 17890	My sister has been getting this message all day. Her conversations with Wanadoo support have not been getting her very far. The guy from Wanadoo said it is their servers causing problems. Blimey, ...

Posted:	Wed Apr 19, 2006 6:53 pm
Forum:	Problems with your 2Mb connection
Subject:	Re: PPP Server Down
Rob1210 Replies: 5 Views: 17890	My sister has been getting this message all day. Her conversations with Wanadoo support have not been getting her very far. The guy from Wanadoo said it is their servers causing problems. Blimey, ...

Posted:	Fri Apr 14, 2006 7:58 pm
Forum:	Problems with your 2Mb connection
Subject:	No broadband for a week
Rob1210 Replies: 12 Views: 34451	Have yuo received an email telling you that you were going to be upgraded (I use the term loosely) to 8Mb? I don't _think_ so, though my housemate did get an email advising the Livebox would be upd ...

Posted:	Sat Apr 08, 2006 5:20 pm
Forum:	Problems with your 2Mb connection
Subject:	No broadband for a week
Rob1210 Replies: 12 Views: 34451	I am not sure how you would check this. Perhaps dial the line faults line (??? 154 ???) and ask BT to check the status of your telephone line. My sympathies. Please allow me to unburden too... ...

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