Plus I guess if a fault if found on an LLU line, an Orange Engineer fixes it rather than a call to BT:Not true, although Orange may try and tell you otherwise, it's true the equipment in the exchan ...
I have actually told her, but she insists on signing up. She mainly wants it for the free phone calls, as she phones abroad pretty much on a daily basis. The internet itself is not a priority to her ...
Do BT accept LLU MACs? Didn't see them on the list but it doesn't make sense to me that they wouldn't be able to.I did ask before I signed up to BT, to be honest the guy I spoke to in sales was not su ...
According to their terms and conditions you must make an effort to both report faults and phone customer services regularly and try to resolve the issue, if you do not then they will start your 30 day ...
Once you have no connection for 30 days make them cancel your contract and get a MAC code, even if it means typing in a wrong user name or password so you can't log on as it will come up with "I ...
I've read a lot of the posts here with utter dismay. after 5 weeks without any BB conection i finally instructed Orange to cancel my account. this took 1hour and 45 mins on the 0870 number; i dread th ...
Rob my situation mirrors yours word for word. I actually feel jealous of people who have broadband and a have freed themselves from the shackles of S**tforange.
After a few emails to the ISPA and a few phone calls to Ofcom I am now free of Orange and signed up with BT, just waiting to be connected and all will be fine with the world once more.
I mean just cancelling the contract full stop. But then as far as I'm aware if you go to a new ISP you have to go through the whole thingy of waiting for 2 weeks for your line to be connected again.
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I have been in the very same position, migrated to LLU on the 22nd March and no broadband since.
It has taken until yesterday to get them to clear my line although my account was closed on the 13th A ...
If you complain about having to call the so much, they should offer to refund the costs. They have with us, just need to wait for the next phone bill to come through so we can send it them.Same here, ...
:Not true, although 
