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Posted:

Fri May 18, 2007 4:56 pm

Forum:

Problems with upgrades to 8Mb

Subject:

BE or FAST for new provider: cant decide, any suggestions?

RUNASFASTASYOUCAN

Replies: 5
Views: 13345

I dont have a problem with Indian call centres per say. I dont have a problem with India at all. I do feel sorry that these people outside the UK are being exploited by a multi billion pound company w ...

Posted:

Fri May 18, 2007 1:25 pm

Forum:

Problems with upgrades to 8Mb

Subject:

BE or FAST for new provider: cant decide, any suggestions?

RUNASFASTASYOUCAN

Replies: 5
Views: 13345

Thanks Steve, I looked into Be based on your initial reccommendation. Think I may go with them, even though Fast have been really kind and helpful throughout this sorry mess.

Posted:

Fri May 18, 2007 9:25 am

Forum:

Problems with upgrades to 8Mb

Subject:

just cancel!!!

RUNASFASTASYOUCAN

Replies: 79
Views: 106501

HERE HERE with SI.

Order your MAC code just after your last payment
Wait for the code
Cancel the direct debit, same day cancel account.

I was suprised that they didnt ask for payment over the ...

Posted:

Fri May 18, 2007 9:19 am

Forum:

Problems with upgrades to 8Mb

Subject:

BE or FAST for new provider: cant decide, any suggestions?

RUNASFASTASYOUCAN

Replies: 5
Views: 13345

Thinking Fast, but being tight would rather not pay £50 set up fee (not sure if I still have to pay this if my line is full cleared of LLU b*****ks)

Or BE - bit put off by outside UK call centres, ...

Posted:

Fri May 18, 2007 9:08 am

Forum:

Problems with upgrades to 8Mb

Subject:

HALLELUJAH!! Justice is done at long last.

RUNASFASTASYOUCAN

Replies: 2
Views: 6918

It took a while (since 5th April to be exact). But as of 7.30pm tonight I will be running naked through the streets burning an Orange flag!! Having complained like a neurotic loony to Ofcom about thre ...

Posted:

Fri May 18, 2007 8:47 am

Forum:

Problems with upgrades to 8Mb

Subject:

-- Help me be rid of Orange! --

RUNASFASTASYOUCAN

Replies: 5
Views: 13103

Jonno: Read some of my previous posts for a full (and dull but informative) rundown of my Orange dilemma.

In short if your service has been compromised or running badly/not at all, you are under t ...

Posted:

Fri May 11, 2007 9:24 pm

Forum:

Problems with upgrades to 8Mb

Subject:

Upgrade to 8mb Nightmare

RUNASFASTASYOUCAN

Replies: 72
Views: 90515

Hiya Browned off -I'm a sad old veteran frequenting these pages now for almost a month during the most heinous broadband sabotage known to western man and woman.

Your plight really struck a chord, ...

Posted:

Fri May 11, 2007 9:14 pm

Forum:

Problems with upgrades to 8Mb

Subject:

isnt there anyhting else I can do except hope?

RUNASFASTASYOUCAN

Replies: 2
Views: 7001

Cheers Steve - they will get heir comeuppance. Karma
I did get a reply today after I posted the above: In short they have refused to wave the remaining £40 contract and failed to address any of the ...

Posted:

Fri May 11, 2007 6:04 pm

Forum:

Problems with upgrades to 8Mb

Subject:

isnt there anyhting else I can do except hope?

RUNASFASTASYOUCAN

Replies: 2
Views: 7001

Well I've tried just about everything now.
ISPA: can do zero because I'm joint mobile/broadband (even tho I still pay extra for BB)
SENT LETTER TO CS: received zero response
OFCOM: complained twice ...

Posted:

Fri May 11, 2007 10:15 am

Forum:

Problems with upgrades to 8Mb

Subject:

Thinking of changing isp

RUNASFASTASYOUCAN

Replies: 15
Views: 19723

love your name - but RUNASFASTASYOUCAN says RUNLIKEHELL

Posted:

Thu May 10, 2007 8:32 am

Forum:

Problems with upgrades to 8Mb

Subject:

Re: warning: free dial-up substitute is very expensive

RUNASFASTASYOUCAN

Replies: 8
Views: 16504

Oh for god sake please tell me this isnt true!!

is thins the number your talking about..147008440587000 ?

this is the number i was given by Orange and said it was free....

Nash: I was diall ...

Posted:

Wed May 09, 2007 8:07 pm

Forum:

Problems with upgrades to 8Mb

Subject:

warning: free dial-up substitute is very expensive

RUNASFASTASYOUCAN

Replies: 8
Views: 16504

My phone line which is heavily discounted with Talk Talk was suspended today because I'd reached my limit and clocked up a bill for £170. its usually no more than £20.

Orange gave me compensatory ...

Posted:

Wed May 09, 2007 7:56 pm

Forum:

Problems with upgrades to 8Mb

Subject:

depressed and tired of this nonsense

RUNASFASTASYOUCAN

Replies: 14
Views: 25675

The latest news is (and I dont understand this)
They cant clear the line because of DSM error. They have to ask me to call back everyday until they have spoken to engineers. Because I cancelled my ac ...

Posted:

Wed May 09, 2007 10:07 am

Forum:

Problems with upgrades to 8Mb

Subject:

depressed and tired of this nonsense

RUNASFASTASYOUCAN

Replies: 14
Views: 25675

Hi Mr Scruff, yes its refreshing to speak to a company that

a) listen and respond to what you are saying
b) act promptly
c) behave as though they are pleased to have your custom
d) PROVIDE THE S ...

Posted:

Wed May 09, 2007 9:46 am

Forum:

Problems with upgrades to 8Mb

Subject:

depressed and tired of this nonsense

RUNASFASTASYOUCAN

Replies: 14
Views: 25675

When I called Ofcom I noted that they say on a recorded message to callers that
"although we dont investigate individual complaints we do take into account if a large number of complaints are di ...