Sounds exactly like the problem I had - I had no connection for almost two months but have just got reconnected at 8meg after contacting the ISPA to complain.
I got a really nice letter from an Orange(Wanadoo) customer services supervisor today saying that as a result of my problems, and the ISPA getting in contact with them o ...
I literally can't believe it! I'll write a further post tomorrow to fill you in on what I did (don't want to count my chickens too soon...) but I think writing to IS ...
Many thanks for all your advice and suggestions, much appreciated, it's nice to be assured that there are people out there who are happy to offer sensible help and advice - shame Wanadoo do ...
To the ex-wanadoo agent - Thanks for your concern. The main frustration I feel is obvious: Although it is clearly Wanadoo's fault that I can no longer connect (upgrading me without consultation) they ...
Thanks. The £130 is what it Wanadoo are saying I need to pay to cancel my contract and get my MAC code. I have argued the points mentioned in my first post but they say they can only cancel my cont ...
(I'm still in shock)
