This takes the biscuit:
Despite being back online I decided to write and complain about the appaling treatment during the time we were without internet connection.
I wrote to the CEO: 'olaf.swantee@ ...
Finally a reply from Customer Services (below)..... I just cannot believe it! They are trying to get me make more phone calls to them!!! Why don't they just call me (like I asked for)??? ...And there ...
We have a connection!
... Three weeks without and no help from the "technical" help desk - I finally lost my temper and sent a letter to their customer service department and, voila, all of ...
I am not sure if it is a relief to find out that I am not alone with this problem but at least some of what I was told by Orange may have some merit (ie. "We're aware of a large increase in the v ...
