My friend's BB service which was never active after ordering and waiting for 6 months without resolution, finally cancelled the contract and demanded compensation. She managed to haggle from an offer ...
Same here, in my experience Orange lie, faults raised which appparently have never been raised, customer service stating that they have made phonecalls when in fact they haven't, line faults which do ...
I presume IPStream would be the next step with this account, but both I and the account holder are sick to death of Orange, they have left a real bad taste in our mouths, kind of like ...
You could be right there. After waitng the Three days the agent specified, the line is still not activated. Phoned yesterday, day four, and was promised a retu ...
Finally, after FOUR MONTHS, Orange finally sent an engineer to the exchange. I spoke to an Orange CS rep and the finding was that "the line will not support 8Mb, 2Mb, 1Mb or even 0.5Mb because of ...
Problem is still unresolved. They claimed to have fixed the problem but they have not. The Livebox synchs then immediately drops the connection, the same with another modem which I tried.
The ISPA have been contacted and Orange must now phone every day with an update, although this does not really solve the problem. The actual exchange is in Moss Side though she lives ...
