I was stuck on 608 for 7 months, two complaints to ISPA and I was assigned a NAMED customer service person who sorted the problem in just over a week, now get 6.183Mbs!
See my thread LLU speed proble ...
The wireless is relatively secure but you can turn it off if you don't use it. No chance of someone connecting then and you can turn it back on later if you need.
Its been 11 days since I installed my live box and for the past 11 days my download speed has varied from a shocking 100kbs to 500kbs according to vario ...