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Author	Message
Search found 6 matches
Posted:	Fri Apr 28, 2006 12:46 pm
Forum:	General Wanadoo / Orange Problems
Subject:	Some information
Martin Replies: 8 Views: 21623	Hi, After over 3 months without connection, on top of woefully poor customer service and fault resolution, I'm going to try to hold Wanadoo to account. The most straightforward way I can find ...

Posted:	Thu Apr 27, 2006 12:16 pm
Forum:	Wanadoo / Orange / T-Mobile / EE are Monitoring this site...
Subject:	How to get a MAC code - who to escalate to -OFCOM
Martin Replies: 3 Views: 12827	Hi, Yep I've checked my messages now! Happy to coordinate this and to get the ball rolling. Anyone with LLU issues and fault resolution issues who wants to seek compensation from Wanadoo, feel fr ...

Posted:	Wed Apr 26, 2006 2:14 pm
Forum:	Complain to BBC Watchdog / ISPA / Ofcom
Subject:	We can seek compensation through arbitration via Cisas
Martin Replies: 4 Views: 19307	2 months free? Better than nothing. I was told they'd "consider" reimbursement of the time my connection is down. Cheers. So what's this ISPA report? Know where I can get any informat ...

Posted:	Wed Apr 26, 2006 1:48 pm
Forum:	Wanadoo / Orange / T-Mobile / EE are Monitoring this site...
Subject:	How to get a MAC code - who to escalate to -OFCOM
Martin Replies: 3 Views: 12827	Hi AG, You can seek compensation via adjudication from Cisas. I have the forms from them and I'm seeing if anyone here wants to consider seeking compensation as a group. I've already posted this ...

Posted:	Wed Apr 26, 2006 11:54 am
Forum:	Problems with upgrades to 8Mb
Subject:	Wanadoo's Faults Systems are now to Blame!
Martin Replies: 9 Views: 26478	No kidding the faults system is a major part of the problem. I have lost count of the number of times I have called to check the status of a line test only to find that the test hadn't even been subm ...

Posted:	Wed Apr 26, 2006 11:39 am
Forum:	Complain to BBC Watchdog / ISPA / Ofcom
Subject:	We can seek compensation through arbitration via Cisas
Martin Replies: 4 Views: 19307	Hi all, Wanadoo is not registered with the Telecommunications Ombudsman, but does sign up for arbitration via Cisas (COMMUNICATIONS & INTERNET SERVICES ADJUDICATION SCHEME). If you have a comp ...

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Search found 6 matches