Finally got somewhere. Orange mobile eventually accepted that I wasn't getting what I'd signed up for - mobile AND broadband. I had to speak to a supervisor though. They agreed to terminate the 18 mon ...
Have had this problem since 26 July. Countless calls to Orange, loads of resets, line tests and so on. It's nice to know I'm not the only one (I think).
I'd like to cancel my Orange subs and go back ...