My story is similar to many others, going fine on 2 meg until I upgraded to 8 meg, then speeds dropped to 200-500k even though both Orange and BT said I should have between 6.5-8 meg before upgrading, ...
Didn't have much time to go into it very thoroughly, but iirc it was in the mid-20's. There were quite a lot of FEC errors(whatever that means) so I'm going to check it out in more depth, tonight.
Big fat liars that they are, Orange told me that the best download speed achievable on my line was 2 meg. I've just connected to Be* Lite and I'm sync'ing at about 15 meg, with one speed test result o ...
My view is that, even if you are in a contract, orange are in breach of the contract as they haven't provided you with the service you've agreed on for 6 weeks. Ask to speak to a supervisor and tell t ...
For once they were right, you can either get a MAC or cancel, not both, when the migration process takes place your account should be cancelled anyway (it's worth checking). I got my MAC last night an ...
I'm in a similar position to you and have just downgraded my bb package from the "8"meg to the "2"meg which is free with my mobile phone and agreed another 12 month bb contract at ...
UPDATE - Sent my livebox back to Orange yesterday and rang them today to get my MAC. Guy in the "Care" team tried to persuade me to go back to Tech support and they would look at my line to ...
I can't speak for Orange, but I used to have Tiscali as my isp and I still have tiscali e-mail addresses which I use for people I don't like or when there's a risk of spam/junkmail and I access them r ...
Please keep us posted on how you get on. I'm in the same position as you and plan on doing the same thing. I'm going to return my Livebox to Orange first before I ask for my MAC, just to stop them thr ...
I'm working off the same idea. Normally, when you try to terminate a contract early, they make you pay the remainder of the contract. Given that you pay £0.00 a month for your internet access (which ...
After dropping to a new low of 256k download speed last night, I've had enough of this poor service. Given that I only "upgraded" a week ago, should I give Orange a bit more ...
