Im now with Be. Im not sure how much it cost to call them but they have online members support. You post a ticket with your problems and they reply within 24 hours, unlike Orange, the BE staff want to ...
For the last month, I have been experiencing connection speeds of less than 1mb regardless of the fact we are actually paying top dollar for their 8mb max/unlimited package.
I had this exact same problem. I was told, quite rudely, that there was no way in hell I was going to get refunded for the time they had overcharged me and that it was not their policy to notify custo ...